Case Study

Modern Bungalow: Customer Communication That Runs Itself

15+ hours monthly saved with automated Shopify email workflows across 9 different customer scenarios.

The Challenge

Modern Bungalow was manually sending 30-40 customer emails daily. Order confirmations, shipping updates, back-in-stock notifications - all handled by hand.

Things were falling through the cracks. Customers weren't getting timely updates. And someone was spending hours every day on repetitive emails.

The Solution

9 Automated Email Scenarios

Order confirmations, shipping updates, delivery notifications, back-in-stock alerts, review requests, and more - all triggered automatically by Shopify events.

Event-Based Triggers

Emails send at exactly the right moment. Not batched overnight - triggered instantly when events occur.

Consistent Branding

Professional, on-brand emails that match their customer experience. Every time, without variation.

The Results

  • 15+ hours monthly saved on customer communication
  • Zero missed emails - every customer gets the right message
  • ROI in under 8 weeks
  • Better customer experience with faster, more consistent updates

Client Feedback

"Seth is super responsive and very proactive with communication throughout the stages of the project. He's very good at thinking through the logic of how to best automate a process, and then executing on that vision. Definitely will work with him again."

Watch the Walkthrough

What Would This Look Like for You?

Your numbers will be different. See what the math looks like for your situation.

Calculate Your ROI

Ready to Automate Your Customer Communication?

Let's build email automation that runs while you sleep.