What is Business Automation?
Software that does repetitive tasks automatically.
Form filled out, contact created in CRM.
Order placed, confirmation email sent.
Deal closed, project tasks created.
That's it. No robots. Just systems that handle the boring stuff.
When you need it
- Someone does the same task repeatedly.
- Data gets copied between systems.
- Things fall through the cracks.
When you don't
- Task requires judgment every time.
- Happens rarely.
- The process itself is broken.
The math
1 hr/day at $35/hr = $9,100/year.
Automation costs $3,000-5,000.
Payback: 4-8 weeks.